Last updated: July 2026
KSpa Massage & Company, LLC ("KSpa," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
When you book an appointment, purchase a membership, or contact us, we may collect:
We use your information to schedule and confirm appointments, provide safe and personalized care, process payments, respond to your questions, and — where you've given consent — send SMS or email communications such as appointment reminders and promotional offers. For full details on text and email communications, see our SMS & Email Consent Policy.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Health-related information you share with your practitioner is treated as confidential and is used only to inform the care we provide you. We take reasonable steps to protect your information, including relying on secure, reputable third-party platforms for booking and payment processing.
We use trusted third-party platforms — such as our online booking and payment provider — to help operate our business. These providers have their own privacy practices governing how they handle information on their platforms.
You may opt out of promotional text messages at any time by replying STOP, and unsubscribe from promotional emails using the link in any email we send. You may also contact us directly to ask about, update, or request removal of your personal information, subject to any records we're required to retain.
Our services and website are not directed at children under 13, and we do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "last updated" date.
If you have questions about this Privacy Policy or how we handle your information, please reach out: